The Factory Floor

Four factories. One data spine. Agents that scale with the work.

The Readiness Factory isn’t one automation — it’s a floor of them. Each factory runs its own fleet of purpose-built agents with a fixed mandate, scaling up when queues deepen and idling when they clear. Every agent action is logged with its reasoning; every clinical decision stays with a human signature.

Paratus Data Servicethe single, read-only spine — AFS integration layer → CLOIE™learning & interoperability engine — routes work between factories → Four factoriesbelow — each with its own agent fleet

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Data Factory

Validating · storing · fixing — before anyone sees a form12agents active

Every tracker starts here: identity validated against DEERS, records pulled and reconciled, provenance labeled field-by-field, failures retried before they become anyone’s problem.

ID Validator · 4-field matchRetriever · pull + retry ×3Reconciler · conflicts → provisional flagsProvenance Labeler · source + date per fieldOrder Prepper · IMR labs staged

Live · last hour

14:22Validation pass: 61 of 62 identities matched — 1 → admin task (DOB transposition)

14:05DD 2766 retrieval recovered on retry 2 — provisional flag cleared, no human touch

13:4843 fields reconciled for 8 trackers · 2 conflicts → flagged for clinical review

Scaling: 12 → 210 agents during annual surge windows — queue-depth drivenExceptions →

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Engagement Factory

Reaching members · getting them compliant · finishing the task with them9agents active

The Tasker’s fleet: channel-choosing outreach, quiet-hours scheduling, and the conversational check-in that doesn’t remind — it completes. Escalation runs the 1/3/7/10/14 ladder without a human lifting a finger.

Channel Chooser · learned preferenceNudge Writer · no-PHI templatesConversational Check-in · completes PHAsVIDA Voice · broadband-freeLadder Runner · flags, unit, admin task

Live · last hour

14:30312 sends scheduled · 12 held for quiet hours · 0 with health content (enforced)

14:11SGT Pham-pattern match: 3 members moved to evening conversational-first ladders

13:52Conversational check-in completed a PHA — 11 min, signed by DoD ID

Scaling: 9 → 400 agents ahead of due-date waves — forecast by DopplerOpen the Tasker →

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Virtual Clinics (VCA)

IA follow-ups on assessments · scheduling of resources — under a Clinical Director—coming online

Where the engagement triage says “talk to someone,” clinics staffed by Intelligent Assistants take the encounter: telephonic MHA/PHA follow-ups, outcome collection, scheduling assists — autonomy capped, hard stops enforced, every determination signed by a licensed provider.

Follow-up IA · assessment reviewScheduling IA · books the right resourceOutcomes IA · structured collectionEscalation IA · human handoff, always available

Status

Concept preview live — the provisioning experience lands here once IP filings complete.

Scaling: clinics provision on demand — population-sized in minutes, not billetsPreview →

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Reporting Factory

Reports on the fly — any cut, any altitude, sources cited6agents active

No more month-end slide hunts. Agents assemble briefs from the same member-level event spine every view uses — enterprise to first sergeant — with rules version and data timestamp on every page.

Brief Builder · BLUF-firstMetric Tracer · every number to its eventsTrend Watcher · anomaly calloutsDistribution · role-scoped, PHI-stripped

Live · last hour

14:183-7 IN monthly brief assembled — 0.8 s · 4 sources · delivered to BN CDR group

13:40Anomaly callout: B Co past-due tail shortened 40% — attributed to evening conversational ladders

Scaling: report demand is bursty — 6 → 90 agents at reporting cyclesReporting & Metrics →

The operating principle

Factories consume the Paratus Data Service — read-only, no direct source-system access. Agents have fixed mandates and hard stops; anything clinical routes to a human whose signature controls. Fleets scale with queue depth — forecast by Doppler, rendered by CareSignals.ai — so surge season needs more compute, not more billets.